Terms of Service
These Terms of Service govern access to and use of Entregarte. By creating an account or using the service you accept these terms. If you do not agree, do not use the service.
1. Definitions
- Service: the Entregarte platform for automated print-artwork (AAFF) validation, including the website, the app, and the public upload pages.
- User / you: the printing shop or professional that subscribes to the service, and their organization.
- End client: the person who uploads files through a campaign's public link.
2. The service
Entregarte lets you create campaigns, generate upload links, and automatically validate received files using rules and AI models, showing the result of each validation.
3. Account and security
You must provide accurate information and keep your credentials confidential. You are responsible for all your organization's activity and for the permissions you grant to its members.
4. Trial, plans, and billing
- We offer a 7-day trial. If you do not pick a plan before it ends, the service pauses and links stop accepting files, while your data is preserved.
- Payments are handled by Stripe and renew automatically on the cycle you choose (monthly or annual) until you cancel.
- Prices are shown in euros and are inclusive or exclusive of tax as stated at checkout; applicable taxes (VAT) are calculated based on your location and tax details.
- We may change prices; we will give reasonable notice and changes apply at the next renewal.
5. Cancellation and refunds
You may cancel at any time from the billing portal; you keep access until the end of the period already paid. Unless applicable law provides otherwise, amounts already paid are non-refundable.
6. Acceptable use
You agree not to: (a) use the service for unlawful purposes; (b) upload content you have no rights to or that infringes third-party rights; (c) attempt to breach the security or operation of the service; (d) overload the infrastructure abusively.
7. Your data and your clients' data
You keep ownership of the files you upload. For your end clients' personal data, you act as the controller and must have a legal basis to process it; we process it as a processor under the Data Processing Addendum.
8. Intellectual property
The Entregarte software, brand, and design belong to us or our licensors. We grant you a limited, non-exclusive, non-transferable right to use the service for the duration of your subscription. You grant us only the licence needed to process your files and provide the service.
9. Availability and disclaimer of warranties
We work to keep the service available, but it is provided "as is" and "as available", with no warranty of being error-free or uninterrupted. Validations are an aid and do not replace your own final check before printing.
10. Limitation of liability
To the maximum extent permitted by law, we are not liable for indirect damages, lost profits, or loss of data. Our total aggregate liability is limited to the amount you paid for the service in the 12 months before the event giving rise to the claim. Nothing in these terms excludes liability that cannot be excluded by law.
11. Indemnification
You will hold us harmless from third-party claims arising from your use of the service in breach of these terms or the law, including the content you upload.
12. Suspension and termination
You may close your account at any time. We may suspend or terminate accounts that breach these terms, with prior notice where reasonable. On termination, we will delete or return your data in line with the privacy policy and the DPA.
13. Changes to the terms
We may amend these terms. We will publish the current version with its date and, where the change is material, notify you. Continued use after they take effect means you accept them.
14. Governing law and jurisdiction
These terms are governed by Spanish law. For any dispute, and where the law allows, the parties submit to the courts of the consumer user's domicile or, failing that, those of Vidasoft's domicile.
15. Miscellaneous
If any clause is found void, the rest remains valid. Failure to exercise a right is not a waiver of it. These terms, together with the privacy policy and the DPA, constitute the entire agreement between the parties.